If you’re a business owner, you know how important emails are as a form of communication and marketing. It’s one of the most efficient ways to communicate with customers and send them updates about products or services that might interest them. It’s also used internally within your organisation and with external stakeholders. However, using emails as a communication channel also comes with many risks. Email phishing is one of the most common types of cyberattacks against companies today, and it can be extremely damaging if your employees, customers, partners, or stakeholders fall for it. This guide will help you recognise and handle email phishing attempts so that your company doesn’t fall victim to these attacks.





What is email phishing and how can it affect your brand?


Email phishing is a type of hacking attack that uses emails to trick users into giving up personal information or accidentally installing malware onto their devices. It is effective because the messages are designed to look like they come from someone you know and trust and often include links to legitimate-looking websites. However, if users such as your customers or employees click on any links in an email phishing message, they could accidentally give away their login details or other sensitive information.


The damage caused by email phishing ransomware attacks can be severe. Not only are you exposing your personal information and data of your customers, you’re also putting your brand’s reputation at risk. The longer it takes for you to respond and resolve this issue, the more likely your customers will lose trust in your product or service. This is why it’s best to safeguard your brand before attacks like this occur and buckle down as soon as there is evidence or suspicion of email phishing.


How to manage ransomware email phishing attacks

The first step in preventing a ransomware attack is educating your employees about how to recognize and report email phishing attempts. This can be done through training and an employee handbook. Although it’s also helpful for companies to have a strong security policy in place that outlines what employees should do if they suspect they’ve received a phishing email.

There are companies that offer Domain-based Message Authentication, Reporting, and Conformance (DMARC) monitoring services as part of their digital security offerings. These services help protect brands by rooting out offending mail servers , which are most likely used for spam and phishing attacks.


Protect your business from email fraud with FraudWatch’s services

FraudWatch offers proprietary anti-phishing tools that scan your incoming emails for fraud and inspect them for any sign of suspicious activity. We also provide a comprehensive suite of other security solutions against brand abuse, social media phishing, malware attacks, mobile application fraud, and email spam and phishing. Contact us to see how we can help your business.